Refund policy
Dear Customer, because we care about conveying your feelings with love and choosing the products appropriately, we photograph all the products clearly and accurately, making them identical to reality unless otherwise stated in the product description.
Return policies:
1- Canceling the order and refund the full amount paid before confirming and preparing the order.
2- The amount of the products excluded from the return will be deducted if the order is processed.
3- The amount of the shipping cost and the products excluded from the return will be deducted if the bill of lading is issued or delivered to the delivery representative.
Products and services excluded from the right of return:-
-Packaging.
- Cards.
- Ribbons.
* If a damaged product arrives to you or the giftee, we regret and apologize for that. Please contact us directly so that the issue is addressed as quickly as possible.
Return policies:
1- Canceling the order and refund the full amount paid before confirming and preparing the order.
2- The amount of the products excluded from the return will be deducted if the order is processed.
3- The amount of the shipping cost and the products excluded from the return will be deducted if the bill of lading is issued or delivered to the delivery representative.
Products and services excluded from the right of return:-
-Packaging.
- Cards.
- Ribbons.
* If a damaged product arrives to you or the giftee, we regret and apologize for that. Please contact us directly so that the issue is addressed as quickly as possible.